How Can We Help?

If you’re ready to get started, have more questions about what we do, or just want to chat, we’re here to help. Complete the form below or send a message via Whatsapp, and we’ll get back to you shortly.

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Online Support

Our online support tool iCheck Academy is available 24/7 to help you with your measurement! There you will find:

  • User Manuals
  • Sample preparation guides
  • Training support
  • Unit converter
  • FAQ

Video Tutorials

  • How to inject & extract your sample: iCheck Fluoro

    This video demonstrates how to take up your sample and inject into the iCheck Fluoro reagent vial.
  • How to weigh in your sample

    This video shows how to accurately weigh in a solid sample for dilution.
  • How to dilute your sample for measurement

    A step-by-step guide how to dilute your solid sample to prepare it for measurement using iCheck Fluoro.
  • How to measure your sample: iCheck Fluoro

    This video takes you step-by-step through the measurement of vitamin A in your sample using iCheck Fluoro.
  • How to control your device: iCheck Fluoro

    This video demonstrates how to perform the device control for iCheck Fluoro using the standard provided.
  • How to calibrate the balance

    This video shows you how to calibrate the balance provided with iCheck.