Each device is supplied with comprehensive manuals and instructions. Training videos are also available on our YouTube Channel. Furthermore, we provide customised instructions for each type of food sample. Our technical team can also be contacted via WhatsApp and email with any questions. If necessary we can set up video calls to troubleshoot any issues.  

On-site training with iChecks, advanced support with monitoring processes, standard operating processes, analytical chemistry, validations and other technical consultations can be provided on request at a charge. Contact us for a quote