After your purchase, our technical support team will provide you with guidance on the onboarding process and all the necessary instructional materials. Our technical team can also be contacted via WhatsApp and email with any questions. If necessary we can also set up video calls to troubleshoot any issues.  

On-site training with iChecks, advanced support with monitoring processes, standard operating processes, analytical chemistry, validations and other technical consultations can be provided on request at a charge. Please contact us for more information